Refund Policy
Important Notice
The details provided here are for informational purposes and do not constitute legal advice. This Refund Policy explains how Brooke Yoakum Beauty LLC dba B Marie Luxury Hair ("we," "us," or "our") handles returns and refunds for our MicroSeam™ Density Weft extensions. By purchasing from us, you agree to this policy. If you have any questions, please contact us using the details in the footer of this site.
Eligibility for Refunds
We want you to be happy with your purchase. Because our products are professional-grade human hair extensions, we can only accept returns and issue refunds under specific conditions: • You must contact us and request a return within 30 days or less from the date of purchase or delivery (whichever applies). • The hair must be in the same condition as when it was purchased. • The hair must not be cut, altered, or chemically processed in any way. • All returns are subject to inspection and approval by B Marie Luxury Hair. If these conditions are not met, we may decline the return or refund.
How Returns and Refunds Work
At this time, orders are placed either in person at our shop or by reaching out to us directly using the contact details in the footer. If you believe your order qualifies for a return under this policy, please contact us first so we can review your request and provide instructions. For approved returns, B Marie Luxury Hair will provide and pay for the return shipping label. Once we receive and inspect the returned hair and confirm it meets our conditions, we will process your refund using the original payment method where possible. We reserve the right to update or change this Refund Policy at any time. Any changes will apply to purchases made after the updated policy is posted on this page.